Click on your question to see the answer.
GENERAL QUESTIONS
How can I update the app?
If an update is available, follow these next steps:
1. Open the Play Store app on your device.
2. Click the Menu icon in the top left corner, and then My Applications and Games.
3. Find and click on the game name.
4. Press Update.
SETTINGS
How can I change the name of my Tom in My Talking Tom?
1. Enter the app and press on the level indicator in the upper left corner of the screen.
2. Press on the Tom icon and select the pencil to change the name.
3. Insert the new name of your kitten and press OK. (Please note that we advise you not to use your real name).
4. The name is now changed and saved.
How can I change the name of my Angela in My Talking Angela?
1. Enter the app and press on the level indicator in the bottom right corner of the screen.
2. Press on the Angela icon and select the pencil to change the name.
3. Insert the new name of your kitten and press OK. (Please note that we advise you not to use your real name).
4. Your name is now changed and saved.
How can I change the name of my Hank in My Talking Hank?
1. Enter the app and press on the level indicator in the bottom right corner of the screen.
2. Select the pencil to change the name.
3. Insert the new name of your character and press OK. (Please note that we advise you not to use your real name).
4. Your name is now changed and saved.
How can I change the name in Talking Tom Gold Run?
1. Enter the app and press on the settings indicator in the upper left corner of the screen.
2. Press Change Name and insert the new name. (Please note that we advise you not to use your real name).
3. The name is now changed and saved.
How do I disable notifications?
1. Open your device’s Settings and press Applications.
2. Find the app in the list of installed apps and select it.
3. Untick Notifications.
How do I disable ads?
Any in-app purchase will disable ads from showing. To make a purchase, simply open the store in the app and select the item you wish to purchase. Once the purchase is processed your app will be ad-free.
GAMEPLAY
Why do I need coins and diamonds in My Talking Tom and how can I get them?
Coins and diamonds are currencies that are used in the app. You need them to buy food, clothes, and potions, as well as change your Tom’s look, his furniture, and his room decorations.
You can earn coins and diamonds:
– Every time you open the app;
– Every time you pass levels;
– As a reward for watching videos;
– As a reward for spinning the wheel;
– As a reward for playing mini-games;
– As a reward for downloading other games; and
– As a reward for completing daily missions.
Why do I need coins and diamonds in My Talking Angela and how can I get them?
Coins and diamonds are currencies that are used in the app. You need them to buy food, clothes, and potions, as well as change your Angela’s look, her furniture, and her room decorations.
You can earn coins and diamonds:
– Every time you open the app;
– Every time you pass levels;
– As a reward for watching videos;
– As a reward for spinning the wheel;
– As a reward for playing mini-games;
– As a reward for downloading other games; and
– As a reward for completing daily missions.
Why do I need coins and diamonds in My Talking Hank and how can I get them?
Coins and diamonds are currencies that are used in the app. You need them to buy food, clothes, potions, and toys, as well as change your Hank’s look, his furniture, and his room decorations.
You can earn coins and diamonds:
– Every time you open the app;
– Every time you pass levels;
– As a reward for watching videos;
– As a reward for spinning the wheel;
– As a reward for playing mini-games;
– As a reward for downloading other games; and
– As a reward for completing daily missions.
Why do I need gold bars, dynamites, and diamonds in Talking Tom Gold Run and how can I get them?
Gold bars and diamonds are currencies that are used in the app. You need them to build and upgrade your home in Talking Tom Gold Run.
You can earn gold bars and dynamites:
– Every time you open the app;
– As a reward for watching videos;
– As a reward for spinning the wheel;
– As a reward for playing mini-games;
– As a reward for downloading other games; and
– As a reward for completing daily missions.
How do I play Talking Tom Camp?
Build your Camp and jump into the water-fighting action with Talking Tom and Friends by your side! Train your troops and lead them into victory. Build the strongest Camp and defeat your rivals. Engage in competitive multiplayer battles or have fun on single player missions. For more information, please watch this gameplay video: https://www.youtube.com/watch?v=JiFpANkRUyU
Why do I need coins, energy, and gems in Talking Tom Camp? And how do I get them?
Coins, Energy, and Gems are currencies that are used in the game. You need them to produce and upgrade your Buildings, Troops, Tactics, and Heroes, as well as to develop and expand your Camp.- Coins are produced in Coin Factories. They’re stored in Coin Storages and the Treehouse.
– Energy is produced in Energy Generators. It is stored in Energy Storages and the Treehouse.
– Gems are earned by successfully completing Goals and single player missions. Gems will also be given as rewards for cleaning the Camp and removing obstacles, and you can also find them in gift boxes.
How do I play Talking Tom Jetski 2?
Hold your finger below the jetski and move left and right to control its direction. Get speed boosts by going up the blue ramps and avoid obstacles which slow you down. Be faster than your opponents, win the race and get a chest filled with rewards. Also, don’t forget to pick up coins. You can use them to upgrade your beach houses. When you finish upgrading each house, you unlock the next racing world. For more information, please watch this gameplay video:
https://www.youtube.com/watch?v=5dWcaaNwuQY
How do I win races?
By being faster than the two opponents you are racing against. Avoid obstacles, use the ramps and try not to change direction too much. If you see cards with question marks, pick them up. They may contain boosts, which make you faster.
How to upgrade jetskis?
You get new jetskis in chests and you select which jetski you want to ride with by clicking the jetski icon on the bottom of the app. You also get upgrade cards in chests. Each upgrade card is specific to one of the jetskis. When you collect enough upgrade cards for a particular jetski, you can upgrade it by clicking on the Upgrade button.
Why do I need gold coins and diamonds in Talking Tom Jetski 2? And how do I get them?
Coins and diamonds are currencies that are used in the game. You need coins to build beach houses and upgrade jetskis. You need diamonds to open reward chests faster.
You can earn gold coins:- By picking them up while you race;
– In the chests which you get every time you win a race;
– As a reward for watching videos.You get diamonds in chests. You can get chests:- By winning races;
– By watching ads (access free chests in chests screen);
– By climbing to the top of the leaderboard;
– By winning enough flags to earn a Race Chest;
– For free. One free chests is added to the Chests screen every 2 hours.
TECHNICAL QUESTIONS
My game isn’t working as I expected.
We’re sorry to hear that you’re not having the best time with the game. For starters, we suggest that you restart your device (turn it off and back on again) and then restart the app.
Did that work? If not, you should delete and reinstall it. Don’t worry about losing your gameplay – the state of the app should be saved, as long as you’re using latest version of the app and you’re signed in to Google Play Games.
To save your current app state, just follow these easy steps:
1. Update the app to the latest version on your device.
2. Open the app that you’re having a problem with and press on the level indicator (found in the upper left corner of the screen).
3. Open Game Options by pressing the icon in the bottom right corner.
4. Select Settings and choose the Connect to Google option.
5. Now you can safely delete and reinstall the app and see if your issue has been solved.
GAME PROGRESS
How can I save my game progress?
To save your current app state, just follow these easy steps:
1. Update the app to the latest version on your device.
2. Sign in to Google Play Games on your device.
3. Select Settings in the app and then choose the Connect to Google option.
4. Your game is now saved and can be restored on multiple Android devices.
How can I transfer my My Talking Tom game progress from one device to another?
It’s easy! Just follow these steps:
1. Make sure you’re running the latest version of the app on your old device (Version 3.2 or
2. Open My Talking Tom on your old device and press on the level indicator (in the upper left corner of the screen).
3. Open Game Options by pressing the icon in the bottom right corner.
4. Select Settings and choose the Connect to Google Play Games option.
5. Download the latest version of the app on your new device and repeat the process using the same account you used on your old device.
How can I transfer my My Talking Angela game progress from one device to another?
You just need to do the following:
1. Make sure you’re running the latest version of the app on your old device (Version 2.1 or later).
2. Open My Talking Angela and press on the level indicator (in the bottom right corner).
3. Press on the Game Option icon, select Settings, and choose the option called Connect to Google.
4. Download the latest version of the app on your new device and repeat the process using the same account you used on your old device.
How can I transfer my My Talking Hank game progress from one device to another?
You can transfer the state of the game for My Talking Hank by following these steps:
1. Update the app to the latest version on your old device.
2. Open My Talking Hank and press on the level Indicator (in the bottom left corner).
3. Select Settings and choose the Connect to Google Play Games option.
4. Download the latest version of the app on your new device and repeat the process using the same account you used on your old device.
How can I transfer my Talking Tom Camp game progress from one device to another?
It’s easy. You’ve got two options to choose from based on whether you have an account, or you want to link devices. Follow the steps below.
Option 1 – With an Account
1. Sign in to Google Play Games on your old device to save your game progress.
2. Sign in to Google Play Games on your new device using the same account.
Option 2 – By Linking Devices
1. Open the Talking Tom Camp game on your original device. Tap the “Level indicator” icon at the upper right corner of the screen. There is an option that says “Link devices”. Click on this. There will be a code (it’s valid for four minutes) – copy it.
2. Enter the Talking Tom Camp game on your new device and go to the “Link devices” option in Settings. Choose “New Device” and enter the code you got from the game on your old device. Your devices are now linked.
IN-APP PURCHASES
How do I make an in-app purchase in My Talking Tom?
Open the app and press the coins and diamonds icon at the top of the screen. Select the item(s) you wish to purchase and proceed through to your app store to make a payment.
Once you’ve made a purchase, the item(s) will then be added to your game account.
How do I make an in-app purchase in My Talking Angela?
Open the app and press the coins and diamonds icon at the top of the screen. Select the item(s) you wish to purchase and proceed through to your app store to make a payment.
Once you’ve made a purchase, the item(s) will then be added to your game account.
How do I make an in-app purchase in My Talking Hank?
Open the app and press the coins and diamonds icon at the top of the screen. Select the item(s) you wish to purchase and proceed through to your app store to make a payment.
Once you’ve made a purchase, the item(s) will then be added to your game account.
How do I make an in-app purchase in Talking Tom Gold Run?
Open the app and press the shopping cart icon in the top right corner of the screen. Select the item(s) you wish to purchase and proceed through to your app store to make a payment.
Once you’ve made a purchase, the item(s) will then be added to your game account.
Who processes in-app purchases?
All in-app purchases are made through Google Play (via the email address linked to your account). Here at Outfit7, we don’t process payments and we don’t have access to your credit card information. With that in mind, please note that post-purchase processes (like refunds) are handled by Google and subject to their terms.
How do I manage subscriptions?
Our apps may offer subscription-based access to some of their gameplay features. When you sign up for a subscription, you agree that your subscription will be automatically renewed and, unless you cancel your subscription, you authorize us to charge your account for the renewal term (the auto-renewal period and the price of subscription will be the same as your initial subscription period and price, unless otherwise stated at the time of the sale). If you want to cancel your subscription for any reason, you need to go to the account settings section of your app store; simply deleting the app from your device will not necessarily result in the cancellation of your subscription. For more information and instructions on how to manage your subscriptions, please refer to Google Play Support:
https://support.google.com/googleplay/answer/2476088?hl=en&ref_topic=1689236.
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