IT Expert

In this role you will

Manage, maintain, and troubleshoot 400+ Windows and macOS computers, as well as iOS and Android mobile devices, using MDM solutions such as Iru and Microsoft Intune.
Provide hands-on on-site IT support, manage user accounts, access permissions, and ensure a seamless onboarding experience with ready-to-work device setup from day one.
Enhance organizational IT security through multi-factor authentication (MFA), routine patching, vulnerability remediation, and promoting security best practices.
Oversee end-to-end IT asset management, including hardware procurement, equipment lifecycle, accurate documentation, and ownership tracking.
Set up and support conference room hardware, live events, and online meeting tools to facilitate reliable company communication.
Identify manual or repetitive processes, driving automation initiatives and introducing new productivity tools that enhance operational efficiency and scalability.

Hands-on expertise managing end-user devices across mixed macOS, Windows, iOS, and Android environments, alongside practical MDM experience.
Proven understanding of IT security best practices, Google Workspace administration, and end-to-end software installation, configuration, and troubleshooting.
Practical, proactive mindset with strong problem-solving skills and an interest in process automation and continuous IT improvement.
Strong lifecycle and operational capabilities across IT asset management, procurement, and meeting/event infrastructure setup.
English proficiency, excellent time management, and a positive, take-ownership attitude to balance hands-on requests with larger project goals.

5+ years of experience in IT support, IT operations, or a closely related technical role.
Proven track record of managing end-user hardware, cloud workplace administration, and supporting multi-platform enterprise environments.

Employment relationship with Ekipa2, d.o.o. (an Outfit7 subsidiary) for an indefinite period of time, with a six-month probationary period.
Diverse work with exciting daily challenges, working as part of a team in a fun, relaxed environment.
Participation in attractive projects.
Development opportunities through training, seminars, and conferences.
Choice of sport, fitness, educational, and entertainment activities outside of work.
Healthy meals in the office.
Flexible working hours.
24 days of paid vacation.
Participation in a discretionary bonus plan.
Christmas bonus (subject to internal policies).

Initial salary for the position will be shared prior to the first interview.