Android

Frequently Asked Questions

Click on your question to see the answer.

GENERAL QUESTIONS

How can I download the app?

I can’t download the app. What should I do?

What are the system requirements to download the app?

How can I update the app?

I’ve already finished all the levels. When can I expect a new update?

SETTINGS

How can I change the name of my Tom in My Talking Tom?

How can I change the name of my Angela in My Talking Angela?

How can I change the name of my Hank in My Talking Hank?

How can I change the name in Talking Tom Gold Run?

How can I race against other players in Talking Tom Gold Run?

How do I disable notifications?

How do I disable ads?

GAMEPLAY

How do I play My Talking Tom?

Why do I need coins and diamonds in My Talking Tom and how can I get them?

How do I play My Talking Angela?

Why do I need coins and diamonds in My Talking Angela and how can I get them?

How do I play My Talking Hank?

Why do I need coins and diamonds in My Talking Hank and how can I get them?

How do I play Talking Tom Gold Run?

Why do I need gold bars and diamonds in Talking Tom Gold Run and how can I get them?

How do I play Swamp Attack?

TECHNICAL QUESTIONS

My game isn’t working as I expected.

GAME PROGRESS

How can I save my game progress?

How can I transfer my My Talking Tom game progress from one device to another?

How can I transfer my My Talking Angela game progress from one device to another?

How can I transfer my My Talking Hank game progress from one device to another?

How can I transfer my Talking Tom Gold Run game progress from one device to another?

How can I transfer my Swamp Attack game progress from one device to another?

Can I transfer my game progress from Android to iOS device or vice versa?

Can I transfer my game progress from Android to Windows or vice versa?

I lost my progress, what can I do?

IN-APP PURCHASES

How do I make an in-app purchase in My Talking Tom?

How do I make an in-app purchase in My Talking Angela?

How do I make an in-app purchase in My Talking Hank?

How do I make an in-app purchase in Talking Tom Gold Run?

How do I make an in-app purchase in Swamp Attack?

Who processes in-app purchases?

How do I get a refund for an in-app purchase?

How do I manage or turn off the option to make in-app purchases?

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