Game User Researcher

Ekipa2 d.o.o. Ljubljana, Slovenia Full Time
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How do people use things? Sounds like a simple question. But to you, it’s the start of a multi-layered investigation. You’re fascinated by people and are equally comfortable observing them as you are interacting with them. You ask just the right questions to gain insight into the usability of gaming apps. User testing is your domain, from planning to writing detailed, actionable reports. The insights provided by your test reports will be a vital tool in developing, improving, and perfecting our games.

  • Apply machine learning and analytics techniques to huge amounts of data (2TB of daily events are currently tracked).
  • Join the fast-growing multidisciplinary team of analytical experts from the fields of mathematics, economics, computer science and psychology.
  • Learn to connect business impulses from different sources and see their impact on company performance.
  • Contribute to the development of new analytical methods and tools to be used on a global level.
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Check out the game plan

  • Analyze and evaluate games in each development stage (from initial concepts and ideas to complete games played by billion of users) to aid development teams with playability, accessibility, and usability, in order to maximize enjoyment for our players.
  • Participate in all aspects of the user research and playtesting process, including recruitment, technical setup, meeting and greeting participants, behavioral analysis, recording and reporting of the players’ experiences, presentation of results via report and in person, and other research-related activities.
  • Stay up to date with a broad range of user research methods, including (but not limited to) playtesting, usability testing, interviews, surveys, heuristic evaluations, group discussions, and play diaries.
  • Write and edit research reports, providing design suggestions based on observation, research, and your own relevant expertise.
  • Work effectively with the game development and marketing teams.

Put your superpowers to work

Required skills
  • Boundless enthusiasm for playing and understanding mobile games, user research, and the player experience.
  • Keen to seek out and learn new things, always exploring new ideas and solutions.
  • Strong interpersonal communication skills, both written and verbal, in order to ensure the maximum impact of your work.
  • Ability to translate research findings into actionable next steps.
  • Approachable, resourceful, and quick to learn.
  • Passionate about working in gaming’s most exciting and fastest-moving area – making games better through playtesting and user research.
  • Organized and responsible, with an adaptable, thorough and detail-oriented working style.
  • Fluency in the Slovene and English languages (both written and spoken).

Share your top score

Required experience
  • At least one year of experience conducting user research for video games, or two years of experience conducting user research for digital platforms (websites or apps).
  • Academic background in Psychology, Human-Computer Interactions, or another similar field.
  • Advance knowledge of research methodologies and the principles of good interaction design.
  • Proven experience of working with diverse groups of users, with experience working with kids a plus.

Play bonuses and perks on repeat

What we offer
  • Employment relationship with Ekipa2 d.o.o. for an indefinite period of time with a six-month probationary period.
  • Diverse work in a relaxed, international environment taking on exciting daily challenges as part of a talented young team.
  • The opportunity for personal and professional development.
  • Participation in attractive projects.

Get rewarded


An attractive compensation package will be constructed, consisting of base salary and participation in profit sharing scheme.

Raziskovalec uporabniške izkušnje (Ž/M)

Zahtevane so izkušnje testiranja uporabniške izkušnje, poznavanja raziskovalnih orodij in aktivna uporaba kvalitiativnih orodij raziskovanja. Sklenitev delovnega razmerja nudimo za nedoločen delovni čas s šestmesečnim poskusnim delom v podjetju Ekipa2 d.o.o., s sedežem v Ljubljani. Rok za prijavo: 15.11.2018

We believe in fun. We’re passionate about creating entertainment that brings people together from all over the world. Sound good? Then fill out our application form and become part of our creative adventure.

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