IT - Application support specialist

Ekipa2 d.o.o. Ljubljana, Slovenia Full Time
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Not all heroes wear capes, right? Our hit games are enjoyed by hundreds of millions of players worldwide, but this kind of success wouldn’t be possible without the tools and applications that keep our business running on a day-to-day basis. You’re the kind of hero who can take the specifications requested by internal teams, and ensure that every tool meets the rigorous demands of a fast-moving global entertainment company. No cape required.

  • Work in an IT department that is a vital, content-centric part of business process.
  • Architecting and implementing tools that will support the whole company.
  • Focus on the content, not the admin; this is a young, tech-savvy digital business.
  • Create modern IT for modern users.
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Check out the game plan

  • Collect specifications from the business, creating mockups and defining the features of the application.
  • Assess value, develop cases, and prioritize development tasks to ensure third-party software solutions partners focus on the most valuable tasks that are closely aligned with company strategy.
  • Identify areas for improvement in software and in working processes.
  • Ensure that the app’s features and user experience are delivered to a high standard.
  • Keep users informed of the project’s status and gather their feedback.
  • Test newly-developed features on sandbox/DEV/production.
  • Report bugs.
  • Provide application, feature, and user support.
  • Complete user documentation.
  • Maintain responsibility for user management.

Put your superpowers to work

Required skills
  • Excellent time management, efficiency, and prioritization skills.
  • Strong planner who can identify and remove impediments and distractions that might otherwise interfere with the team’s ability to deliver the sprint goal.
  • Adept at troubleshooting.
  • Ability to understand a myriad of business processes.
  • Positive, make-it-happen, lead-by-example attitude.
  • Ability to work independently with minimal guidance in a fast-paced environment.
  • Fluency in the English language, both written and spoken.
  • Strong communication skills, with the ability to work effectively as part of a team.

Share your top score

Required experience
  • 1+ years of product ownership and project and operations experience.
  • A proven track record of working cross-functionally to define, drive, and deliver software solutions.
  • 1+ years of experience working with third-party IT vendors and/or software suppliers.
  • Familiarity with databases and reporting tools (skills with SQL are a plus).
  • Experience with hands-on software troubleshooting.
  • Experience with JIRA, Confluence,, or ERP systems (NAV, SAP, etc.) is a plus.

Play bonuses and perks on repeat

What we offer
  • Employment relationship with Ekipa2 d.o.o. (a subsidiary of Outfit7) for an indefinite period of time, with a six-month probationary period.
  • Diverse work with exciting daily challenges, working as part of a young team in a fun, relaxed environment.
  • The opportunity for personal and professional development.

Get rewarded


An attractive compensation package will be constructed, consisting of base salary and participation in profit sharing scheme.

IT Specialist (Ž/M)

Zahtevane so izkušnje na področju razvoja informacijskih sistemov. Sklenitev delovnega razmerja nudimo za nedoločen delovni čas s šestmesečnim poskusnim delom v podjetju Ekipa2 d.o.o., s sedežem v Ljubljani. Rok za prijavo: 31.1.2020

We believe in fun. We’re passionate about creating entertainment that brings people together from all over the world. Sound good? Then fill out our application form and become part of our creative adventure.

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